683 59 07 16
Apartamentos Sevilla Este

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COVID-19

We continue taking care of you

Taking care of you is our greatest satisfaction. Therefore, now that we can return to travel and enjoy a well-deserved rest without worries, it is more important than ever that we can do it with security and tranquility. For this, the use of masks is mandatory in our facilities.

At Q Hotels we continue to take hygiene and cleanliness standards very seriously, implementing additional measures to guarantee the safety of our guests and employees, applying the recommendations of the World Health Organization and health experts.

Therefore, we create Clean & Safe. A set of measures, approved by security experts, that we have implemented in all our hotels. All members of our teams have received specific instructions and cleaning and hygiene measures have been increased in all properties, with the aim of providing safe and clean environments for our guests and colleagues. The health and safety measures of our hotels are designed to face a wide spectrum of viruses, including COVID-19, and include specific cleaning and disinfection protocols in confirmed cases or suspected COVID-19, availability of Personal Protective Equipment ( PPE) for cleaning staff, in addition to specific training for all employees; application of approved viricidal and disinfecting products, such as cleaning and disinfection procedures for rooms and common areas.

Q Hotels thus complies with the measures and guidelines prepared by ICTE and the Ministry of Industry, Commerce and Tourism in its hotels, villas and tourist apartments, thus guaranteeing the monitoring of disinfection and cleaning protocols, as well as the implementation of the relevant security measures in its processes, people and facilities.

Deferment and cancellation policies

For NEW DIRECT RESERVATIONS AT THE HOTEL made after June 22, 2020 and with an arrival date of December 31, 2020, we will allow you to modify them * or cancel them free of charge until 48 hours. before the day of your arrival. Guests who have made their reservation through an online travel agency or other travel agent are encouraged to contact the reservation provider for information on their policies.

If you made the reservation between April 2, 2020 and June 21, 2020, and with an arrival date of December 31, 2020, we will allow you to modify them * or cancel them free of charge until 24 hours. before the day of your arrival.

Important information:

Some exclusions apply. You can exclude periods with restrictions for special events or high demand weeks. See each hotel's rate rules for more details.

* All modifications in reservations are subject to availability and upon payment of the difference with the new rate that applies, if applicable.

Contact information of our hotels

• Zahara Beach 5 * Hotel | Tlf: 956 43 93 43 | info@hotelzaharabeach.com
• 4 * Lances Rate Hotel | Tlf: 956 68 12 36 | reservas@hoteltarifalances.com
• El Cortijo de Zahara Hotel 4 * | Tlf: 956 43 94 56 | reservas@elcortijodezahara.com
• Zahara Sol Villas and Apartments: 956 45 78 52 | info@zaharasol.com
• Seville East Tourist Apartments: 683 59 07 16 | info@sevillaesteapartamentos.com

Due to the evolution of COVID-19 and the possible modification of the preventive measures adopted so far by the competent authorities, the availability of certain services and / or their reservation may be affected.

Remember that the objective is that both our clients and our employees and suppliers can continue enjoying all our destinations without worries, as well as reducing the risk of contagion of the coronavirus to a minimum.

Thanks for trusting us.

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Number of Nights: X

Do you need help with your booking?
Call us : 954327360